IT'S ALL ABOUT THAT
SERVICE
Our Services
Appliance Service
At Moderno Appliance & Furniture, our customer service doesn’t stop at the purchase or delivery and installation. If service is required in the future, you can rest assured of the same dedication to exceptional assistance. Our specially trained service technicians are readily available to handle your washer, dryer, refrigerator, freezer, oven, range, dishwasher or microwave service needs whether in or out of warranty.
Delivery & Installation
Let the experienced professionals at Moderno Appliance & Furniture handle your delivery and installation needs. Our knowledgeable experts will assure that your new products arrive safely and are installed properly. The new appliance will be tested to make sure it works correctly and all packing materials will be removed from your home. Any questions or needs you may have will be handled promptly and professionally. Professional installation is recommended on certain products, and in some cases necessary to ensure warranty protection coverage. Our Customer Service Representative can help you decide which installation options are best for you. And, be sure to ask about possible delivery incentives and/or rebates available in your area.
Refund Policy
Moderno will honor any and all cancellations of any purchases with a full refund within forty eight (48) hours of purchase date, after forty eight (48) hours, a twenty percent (20%) charge of the purchase price will be assessed as a Restocking Fee. Refunds for items purchased with a credit card will be returned to the card that was presented at purchase. No Returns or refunds after delivery or pick-ups.
Delivery Policy
All deliveries are scheduled in house to our local area only. We do not ship items to our customers, every item is delivered in person by a Moderno delivery person. In stock items will be delivered within 3 days of purchase or sooner, as agreed at time of purchase. Custom items or ordered items will be delivered as soon as received at Moderno. Moderno will clearly state estimated times at time of purchase.